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Podcast Episode 17
Why the contact center is a critical brand channel for any business.

Podcast Episode 16
Introducing Pheme, a lifelike speech generation model built to scale.

Podcast Episode 15
2023: An AI year in review.

Podcast Episode 14
Why the New York Times is suing OpenAI: Copyright, lawsuits & fair use.

Podcast Episode 13
The evolution of voice generation.

Podcast Episode 12
AI & CX trends in retail.
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