Securely take payments over the phone.
Let customers make payments over the phone with a voice agent that feels, sounds, and speaks like your dream customer service agent.
What is PolyAI for billing & payments?
Let customers make payments securely over the phone.
Listen to Oliver's hotel room payment
What can a customer-led voice agent do for billing & payments?
Database
Take and pre-authenticate payments securely over the phone.
FAQs SMS
Allow customers to check balances and charge details.
Handling time
Update billing information.
Cross channel
Authenticate callers for secure account access.
Agent desktop
Send billing reminders and chase collections.
Say goodbye to misrouted calls.
Give your customers the speed of automated service with the personal touch of your best staff member.
Take payments through natural conversations.
Empower customers to make and manage payments and accounts on their own terms, without speaking to an agent.
Integrate into your existing technology with ease.
PolyAI integrates with all major payment providers, CCaaS and telephony providers to handle billing and payment calls securely through natural conversations.
Safe, compliant, and easy.
We have compliance certifications and protocols in place to ensure that every single interaction is private and secure.
The numbers speak for themselves.
50%
Reduction in call volume
85%
CSAT score
75
Languages spoken
100%
calls answered, 24/7
Featured resources
Start the conversation.
See why companies trust PolyAI to handle their most important conversations.