Give customers the keys to their accounts.
Let customers manage and update their account details with a voice agent that feels, sounds, and speaks like your dream customer service agent.
What is PolyAI for account management?
Let customers manage their accounts, on their own terms.
Listen to Vince's warranty query
What can a customer-led voice agent do for account management?
Complex queries
Understand complex queries without relying on keywords.
Update addresses, phone numbers and more
Allow callers to update addresses, phone numbers and more.
Loyalty & Rewards
Let callers check and manage loyalty points and rewards.
Password resets
Handle password resets and account queries.
Agent Desktop
Hand information over to your agent desktop for faster resolution.
Free up your people to add more value.
Give your customers the speed of automated service with the personal touch of your best staff member.
Free up your agents to focus on what they’re best at.
Automate address changes, password resets and other routine account services with a conversational agent that sounds like your best member of staff.
Integrate into your existing technology with ease.
PolyAI integrates with all major CRMs, CCaaS and telephony providers to get your customers where they need to be.
ROI from day one. Scalability built in.
Deploy a conversational agent in four weeks or less, with no training data required. Fully scales to handle growing complexity.
The numbers speak for themselves.
50%
Reduction in call volume
85%
CSAT score
75
Languages spoken
100%
calls answered, 24/7
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Start the conversation.
See why companies trust PolyAI to handle their most important conversations.