How restaurants like yours use PolyAI.
Improve customer service and empower your front-of-house staff with conversational AI.
Increase your capacity.
Never leave customers waiting on hold. Fully or partially automate calls without the customer needing to speak to a person.
Seamless reservations and orders.
Help customers make, edit, or cancel reservations and place orders for pickup or delivery effortlessly. Our conversational AI ensures accurate and fast service every time.
Improved employee experience.
Staff can focus on tables and feel less rushed, providing a better work environment for them and a better experience for your guests.
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Answer every call and never miss a booking.
Set the tone for your dining experience from the first booking call.
Delight customers with conversational bookings.
- Take, edit, and cancel table reservations with an always-on AI agent that can handle hundreds of calls at once.
- Reduce wait times and ensure every guest feels prioritized.
- Provide seamless assistance for group bookings or special occasions.
Free up front-of-house with a digital concierge.
- Answer questions about your menu, on-site facilities, or brands through natural conversations.
- Offer guidance on promotions, loyalty programs, or upcoming events.
- Integrate with your existing booking platforms for a seamless reservation process.
Unlock insights to improve guest experience.
- Access new operational insights to drive improvements to guest experience and loyalty management.
- Analyze guest preferences and feedback to fine-tune your offerings.
- Track trends in reservations, peak dining hours, and menu popularity to optimize operations.
There's a lot to love about PolyAI for restaurants
languages spoken
reduction in call volume
reduction in seasonal hiring, saving over $1m
Your trusted restaurant partner
Security
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Data and Insights
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.
Need more answers? We have you covered
Conversational AI is commonly used in restaurants for tasks like taking orders through voice or chat interfaces, managing reservations, answering frequently asked questions, upselling menu items, and providing personalized recommendations. It can also handle customer feedback and streamline communication between guests and staff.
Conversational AI can instantly respond to customer queries, such as menu questions, hours of operation, or reservation requests, without needing human intervention. This reduces the time customers spend waiting for a response and allows staff to focus on more complex or personalized interactions.
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