Own every conversationchatappointmentcallinsightchannelreservationopportunity
The only conversational AI platform delivering both unlimited scale and complete control, proven at enterprise level.
Finally. Someone who f ing listens.
Every conversation counts
Delight customers. Deliver results. PolyAI unites AI and expertise to scale CX without compromise.
Health insurance provider
CSAT boost from
day one
Hotel and casino brand
revenue from one voice
agent
Retail clothing brand
reduction in seasonal hiring, saving $1 million+
Global delivery company
of calls resolved without human agents
Agent Studio
Built for millions, tuned for one
Create your custom agent once, then launch it across all channels: voice, chat, and SMS. No need to rebuild or reconfigure. Omnichannel coverage is built in.
Track key performance metrics like containment, CSAT, and resolution times. Use Smart Analyst to understand what customers really need and where to improve.
Plug into Salesforce, NICE, Genesys, and more in just a few clicks. No custom dev work required. Your systems talk to ours right out of the box.
Whether it’s a quiet Monday or Black Friday, your assistant scales automatically. Handle spikes without compromising experience or speed.
Set policies, enforce escalation rules, and maintain compliance with enterprise-grade controls. You decide how your assistant behaves and where it hands off.
Hear what they’re really saying
“I was really taken aback by how accurate and natural the virtual agent was. PolyAI fits the bill for our desire to continue to innovate and make sure technology barriers are as low as possible to get patients as engaged as possible.”
"With PolyAI, we’re giving guests a better experience while removing pressure from our teams. And crucially, we’re not missing bookings and potential revenue anymore."
“PolyAI rose to the top because of how authentic their voices sounded and how adaptive the technology was. It didn’t sound robotic — it sounded like one of our own agents.”
“When we heard PolyAI’s solution in Croatian, we knew that was what we wanted for our customers. Our customers can now get information quickly in their local language, and I’m really proud of what we’ve created together.”
"This is next-level conversational AI, and it’s far and away better than anything else I’ve heard in the market."
"With PolyAI’s Analyst Agents, we can ask questions in plain language and get answers right away. This gives us a clear view of what’s happening across our customer interactions and helps us make smarter, faster decisions to improve our service."
"Locations can go live with a branded, pre-trained voice agent extremely quickly which means less time working on technology and more time delivering the perfect night out for our guests."
At your command
See why companies trust PolyAI to handle their most important conversations.
