AI agents for seamless consumer services

Book jobs, enroll new customers, take payments, make outbound dispatch calls, and more — without adding staff. Handle high-volume consumer service requests with the care and efficacy of a real person.

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How consumer services companies use PolyAI.

Appointment management.

Answer every call immediately, schedule, reschedule, confirm, or cancel service callouts.

Manage billing and payments.

Collect payment information and complete outstanding payments.

Call prioritization and routing.

Understand customer intent and recognize priority situations to efficiently route calls to the right CSR at the right time.

Hear PolyAI in action

Listen to Kylie's lawn service request

All call recordings

Never miss a call or an opportunity.

Gain valuable business insights from every conversation and capture every opportunity.

Answer every call and never miss a job.

Automate your business’s FAQs to free up more time for your CSRs to spend more time with customers who need additional support.
Eliminate missed calls so your business never loses out on new customers or urgent jobs.
Schedule and reschedule callouts effortlessly, processing payments over the phone to capture every revenue opportunity.

Handle unexpected call volume.

Scale your service up and down to meet demand while only paying for the calls you take.
Free up CSRs to upsell and deliver personalized service on high-value calls, even during your busiest periods.
Keep your service consistent and professional, regardless of call volume.

Collect customer insights in their own words.

Collect customer feedback in their own words to uncover what truly matters to them.
Get real-time insights into the metrics that matter the most and uncover opportunities to develop services in line with customer needs.
Seamlessly trigger feedback questions during calls to gather timely, relevant insights.