Series C raise & OpenAI’s GPT-4o
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Hosted by Nikola Mrkšić, Co-founder and CEO of PolyAI, the Deep Learning with PolyAI podcast is the window into AI for CX leaders. We cut through hype in customer experience, support, and contact center AI — helping decision-makers understand what really matters.
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Promo sm? Just a bit. In this episode of the Deep Learning with PolyAI podcast, Damien and Nikola discuss the journey to PolyAI's recent $50 million Series C funding round, insights into the company's rapid growth, and future plans to for product development and expansion. Additionally, they dissect OpenAI's GPT-4o improvements, and discuss the challenges and opportunities of building competitive voice assistant technology, including the nuanced art of the AI barge in.
Poly AI has secured $50 million in a Series C funding round. Key investors include NVIDIA Ventures, Zendesk, and Point72. This funding will help scale operations and invest in product development.
The new funding will be used to enhance PolyAI’s product development, expand our team, and scale go-to-market efforts. This investment is aimed at further strengthening our position in the AI and voice assistance market.
OpenAI’s GPT-4o features notable advancements like better speed and multimodal capabilities, including video and audio integration. This technology is pushing the boundaries of what voice assistants can do.