PolyAI Agent Builder
Build dialog agents at the speed of thought
Sign up, describe your use case in plain language, and have an enterprise-ready voice agent built in under 10 minutes. Build, test, iterate, and deploy dialog agents all from a central enterprise ready platform.
Say hello to dialog agents
Proprietary models, proven at enterprise scale
Our dialog agents are powered by our proprietary tech stack, tailored for engaging customer conversations.
Simple to complex conversations
One platform for every level of complexity.
Adaptive agents
Agents that adapt to any conversation, language, use case, and builder.
For every type of builder
Whether you describe it in natural language or write it in code, the platform meets you where you are.
Safety and control built into every agent
Full visibility into every conversation, decision, and guardrail from day one.
Built for complexity.
Better with every dialog.Dialog agents proven on the hardest conversations in the world, including fraud, outage, triage, multilingual disputes, and more.
$10.3M
saving in agent labor cost over three years
85%
industry-leading CSAT score
75
languages spoken with native-speaker quality
100%
calls answered around the clock, all year round
Build your way. Ship in minutes.
PolyAI Agent Builder empowers you to describe what you need in natural language and get a working dialog agent in minutes with no code required.
Our Agent Development Kit is a CLI tool and Python package that provides a Github workflow for building agents with PolyAI locally.
One platform, that adapts to every type of builder.
Start building
Full-stack dialog agents. Not a bolt-on.
Purpose‑built for enterprise customer engagement, not adapted from chat. Our dialog agents are powered by Raven, our proprietary model trained on 1B+ enterprise conversations.
Dialog agents that follow your brand, your policies, and your rules.
Our dialog agents are governed by default, with SOC 2, HIPAA, GDPR, and PCI DSS baked into the architecture. You have full visibility into every decision and interaction, meaning your brand voice is protected at every touchpoint and every language.
Integrations
Fluent in your tools
Amazon Web Services
Five9
NICE
Salesforce
Twilio
Verizon Business
Zendesk
“We’ve been incredibly impressed with the agent developed by PolyAI, and with their new agentic capabilities, we can make our guest experiences even better.”
Patrick Flynn, Director of Sales, Peppermill
“With PolyAI’s Analyst Agents, we can ask questions in plain language and get answers right away. This gives us a clear view of what’s happening across our customer interactions and helps us make smarter, faster decisions to improve our service.”
Brian Jeppesen, Director, Contact Center Operations, Golden Nugget
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“This is next-level conversational AI, and it’s far and away better than anything else I’ve heard in the market.”
Dan Eddie, Customer Service Director, Simplyhealth
“Locations can go live with a branded, pre-trained voice agent extremely quickly which means less time working on technology and more time delivering the perfect night out for our guests.”
Randy Barnett, Chief Technology Officer, Melting Pot
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“With PolyAI, we’re giving guests a better experience while removing pressure from our teams. And crucially, we’re not missing bookings and potential revenue anymore.”
Richard Tallboy, Chief Information Officer, Côte Brasserie
Ready when you are
What experience will you automate? Request a demo to start building your first agent.