PolyAI Terms of Use
Last Updated: September 15, 2025
These Terms of Use (“Terms”) govern your access to and use of the websites operated by PolyAI Limited and its affiliates (“PolyAI,” “we,” “our,” or “us”), including any text, graphics, demonstrations, or other materials available therein (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms.
If you have any questions about this privacy notice or how we use your personal data, please contact us using the details in the “Contact us” section below.
1. Scope and Eligibility
The Site is provided for general informational and demonstration purposes only. You may use it solely in compliance with these Terms and all applicable laws and regulations. By using the Site, you represent and warrant that you are at least the age of majority in your jurisdiction and capable of entering into a legally binding agreement. If you access the Site on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
2. Intellectual Property
All content and materials on the Site, including text, code, images, graphics, trademarks, and logos, are owned by or licensed to PolyAI and are protected by applicable intellectual property laws. You may view and download material from the Site only for your personal or legitimate internal business purposes. You must not use the Site or any content therein to build products or services that compete with PolyAI. Except as expressly permitted, you may not copy, modify, reproduce, distribute, publicly display, create derivative works from, or otherwise exploit any part of the Site without our prior written consent. The “PolyAI” name, logo, and any related marks are trademarks of PolyAI Limited and may not be used without our prior written permission.
3. Acceptable Use
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use of the Site. You must not upload, post, email or otherwise transmit through the Site any material that is illegal, harmful, abusive, or otherwise objectionable. You must not introduce viruses, malware, or other harmful code, attempt to gain unauthorized access to the Site or its related systems, or interfere with the proper operation or security of the Site. You must not misrepresent your affiliation with any person or entity or otherwise engage in fraudulent or misleading activity in connection with the Site.
4. AI Generated Content and Demonstrations
The Site may include technology that generates text, audio, or other outputs (“AI Outputs”), including demonstrations of PolyAI technology. You must not use the Site to generate AI Outputs that are illegal, harmful, abusive, or otherwise objectionable. AI Outputs are provided for informational and illustrative purposes only and may contain inaccuracies or content that does not reflect PolyAI’s views. You must not rely on AI Outputs as professional advice of any kind, including but not limited to legal, medical, or financial advice. You are solely responsible for how you use or share any AI Outputs and must comply with applicable laws when doing so.
5. Privacy and Data
Your use of the Site is subject to our privacy policy, which explains how we collect, use, and protect personal data. You agree not to submit any confidential, sensitive, or regulated information, such as personal health information or payment card data, or any information which you do not have a right to transmit, through demo forms or other interactive features of the Site.
6. Third Party Links and Resources
The Site may contain links to third-party websites or resources. These links are provided solely for convenience and do not constitute an endorsement or recommendation by PolyAI. We have no control over the content, products, or services of those third parties and accept no responsibility for them or for any loss or damage that may arise from your use of them.
7. Disclaimers
The Site and all content, including AI Outputs, are provided “as is” and “as available” without any warranty of any kind, whether express, implied, statutory, or otherwise. PolyAI does not guarantee that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that any defects will be corrected. Content on the Site may contain inaccuracies or typographical errors, and we reserve the right to correct or update content at any time without notice.
8. Limitation of Liability
To the fullest extent permitted by law, PolyAI and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenues, data, or goodwill arising out of or in connection with your use of or inability to use the Site. Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
9. Indemnification
You agree to defend, indemnify, and hold harmless PolyAI and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses, including legal fees, arising out of or related to your use of the Site, your violation of these Terms, or your misuse of AI Outputs.
10. Changes
PolyAI may update these Terms from time to time. If we make material changes, we will post the revised Terms on the Site and update the “Last Updated” date above, and where required by law we will provide additional notice or seek your consent. Your continued use of the Site after the date of the revised Terms constitutes your acceptance of them. We may also modify, suspend, or discontinue any part of the Site at any time without notice.
11. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, or with the Site, shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any such dispute or claim.
12. Contact
If you have questions or concerns about these Terms or the Site, please contact:
PolyAI Limited