AI agents for personalized healthcare.

Take appointments, answer FAQs, route phone calls and more with conversational AI agents. Resolve over 50% of customer service transactions and consistently deliver your best brand experience.

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How healthcare companies use PolyAI.

Take and manage appointments.

Answer every call immediately, 24/7, and schedule, edit and cancel appointments for new and editing patients, even out-of-hours.

Manage billing and payments.

Enable patients to pay bills, update insurance and discuss Medicaid, Medicare, pricing and payment plans.

Deliver personalized support, at scale.

Remember every patient and offer repeat services, send outbound reminders and offer priority service to those who need it most.

Hear PolyAI in action

Listen to Danielle's doctor query

All call recordings

Show every patient how much you care.

Simplify patient access over the phone.

Eliminate phone trees and help patients navigate to the right care team, on the first try.
Provide 24×7 appointment scheduling to reduce customer effort and reduce no-shows.
Integrate with existing technology architecture to create a complete picture of the patient journey.

Collect patient feedback, in their own words.

Never miss an opportunity for patient feedback with AI agents your patients will actually engage with.
Offer qualitative patient surveys in natural language, so patients can speak in their own words.
Trigger qualitative feedback questions at different points of the phone experience to collect timely and relevant feedback along different dimensions.

Futureproof your patient experience tech stack.

Integrate with existing technology architecture to create a complete picture of the patient journey.
Enterprise-grade architecture with pre-built integrations to contact center and telephony systems.
Keep pace with AI improvements with support from an expert team.