What can a customer-led voice assistant do for troubleshooting?
Slash handle times for long and complex calls.
Give your customers the speed of automated service with the personal touch of your best staff member.
Free your agents from long troubleshooting calls.
Run callers through complex troubleshooting calls with a conversational assistant that feels like your best member of staff.
Integrate into your existing technology with ease.
PolyAI integrates with all major CRMs, CCaaS and telephony providers to get your customers the help and support they need.
Personalized support, 24/7/365.
Offer out-of-hours support with a voice assistant that remembers callers and leverages past conversations to drive better experiences.
The numbers speak for themselves.
reduction in call volume
CSAT score
languages spoken
calls answered, 24/7/365