Discover the future of conversational AI at Consero Spring 2026
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We are bringing enterprise-grade voice AI to Miami.
Our AI-powered solutions help contact centers deliver seamless, personalized interactions, improve customer satisfaction, and drive operational excellence.
Don’t miss our exclusive panel discussion on Wednesday, March 11th.
Speaking session
Train to Retain: Empowering Agents with Loyalty, Longevity and Leadership
Wednesday, March 11 from 11:00AM – 11:50AM
Join this interactive panel discussion and learn how to equip your front-line teams for long-term success in an AI-augmented contact center. Uncover:
How training programs are transformed into strategic tools for retention and CX excellence
Leveraging coaching platforms, gamification, and real-time feedback to boost agent engagement and growth
How innovation is enabling contact centers to build scalable learning ecosystems that drive performance and career development
Speakers
Oliver Shoulson
Lead Dialogue Designer
Resources
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See why the world’s biggest brands trust PolyAI to handle their customer service.