Answer every FAQ, instantly.

Answer frequently and not-so frequently asked questions with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

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What is PolyAI for FAQs?

Answer FAQs before they’re escalated to an agent

Listen to Anna's transfer question

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What can a customer-led voice assistant do for FAQs?

Understand complex queries without relying on keywords.

No API integrations needed. See value from day 1.

Ask clarifying questions and let callers dive in and out of different topics.

Send links via SMS to digital resources.

Hand information over to your agent desktop for faster resolution.

Free up your people to add more value.

Give your customers the speed of automated service with the personal touch of your best staff member.

Answer FAQs, however they’re asked.

Let callers explain themselves in their own words and offer helpful responses through natural conversations. Leverage generative AI to give specific, personalized responses directly from your pre-approved knowledge base.

Integrate into your existing technology with ease.

PolyAI integrates with all major CRMs, knowledge bases CCaaS and telephony providers to get your customers the information they need.

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ROI from day one. Scalability
built in.

Deploy a conversational assistant in four weeks or less, with no training data required. Fully scales to handle growing complexity.

The numbers speak for themselves.

50%

reduction in call volume

85%

CSAT

75

languages spoken

100%

calls answered, 24/7/365

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

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