Securely take payments over the phone.

Let customers make payments over the phone with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Request a demo

What is PolyAI for billing & payments?

Let customers make payments securely over the phone.

Listen to Oliver's hotel room payment

All call recordings

What can a customer-led voice assistant do for billing & payments?

Take and pre-authenticate payments securely over the phone.

Allow customers to check balances and charge details.

Update billing information.

Authenticate callers for secure account access.

Send billing reminders and chase collections.

Say goodbye to misrouted calls.

Give your customers the speed of automated service with the personal touch of your best staff member.

Take payments through natural conversations.

Empower customers to make and manage payments and accounts on their own terms, without speaking to an agent.

Integrate into your existing technology with ease.

PolyAI integrates with all major payment providers, CCaaS and telephony providers to handle billing and payment calls securely through natural conversations.

See all integrations

Safe, compliant, and easy.

We have compliance certifications and protocols in place to ensure that every single interaction is private and secure.

Learn more about security

The numbers speak for themselves.

50%

reduction in call volume

85%

CSAT score

75

languages spoken

100%

calls answered, 24/7/365

Featured resources

Event

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

Request a demo