Give customers the keys to their accounts.

Let customers manage and update their account details with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

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What is PolyAI for account management?

Let customers manage their accounts, on their own terms.

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What can a customer-led voice assistant do for account management?

Understand complex queries without relying on keywords.

Allow callers to update addresses, phone numbers and more.

Let callers check and manage loyalty points and rewards.

Handle password resets and account queries.

Hand information over to your agent desktop for faster resolution.

Free up your people to add more value.

Give your customers the speed of automated service with the personal touch of your best staff member.

Free up your agents to focus on what they’re best at

Automate address changes, password resets and other routine account services with a conversational assistant that sounds like your best member of staff.

Integrate into your existing technology with ease.

PolyAI integrates with all major CRMs, CCaaS and telephony providers to get your customers where they need to be.

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ROI from day one. Scalability
built in.

Deploy a conversational assistant in four weeks or less, with no training data required. Fully scales to handle growing complexity.

The numbers speak for themselves.

50%

reduction in call volume

85%

CSAT score

75

languages spoken

100%

calls answered, 24/7

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Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

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