What is PolyAI for order management?
Let customers track and reschedule their orders, on their own terms.
Listen to Maria's order tracking query
What can a customer-led voice assistant do for order management?
Free up your people to add more value.
Give your customers the speed of automated service with the personal touch of your best staff member.
Handle even the most complex WISMO calls.
Empower customers to track orders, report issues and reschedule deliveries on their own terms, without speaking to an agent.
Integrate into your existing technology with ease.
PolyAI integrates with all major CCaaS and telephony providers, CRMs and order management systems to create seamless personalized experiences for every caller.
Meet seasonal demand, without hiring
Deploy a voice assistant in four weeks or less, with no training data required, and reduce your reliance on seasonal staff by up to 50%.
The numbers speak for themselves.
reduction in call volume
CSAT score
languages spoken
calls answered, 24/7/365
“It was easy to show the ROI that by putting this automated system in. We’re not moving away from people; we’re moving away from hiring six people to get one employee”
