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PolyAI voice assistants use conversational AI to automate common customer support transactions, such as order management services.
Designed with CX at the center, our voice assistants feel, sound, and speak like a human. With 24/7 availability, no wait times, and exhaustive data, our voice assistants empower you to deliver a superhuman customer experience.
Order management calls where customers want to place, edit, cancel or track orders are perfect for automation, freeing up your agents to focus on customer issues that require problem-solving, judgment, or empathy.
Automate order management support end-to-end, with a voice assistant that feels, sounds, and speaks like your dream customer service agent.
Our voice assistants understand your customers, however they speak, in any accent, any language, for as long as it takes to solve their issue
Deploy a voice assistant in 4 weeks or less, with no training data required. Fully scales to handle growing complexity.
Automate conversations end-to-end, with up to 70% first call resolution. Expect a low upfront investment, with scalable, per minute pricing.