Horizons

With Nikola Mrkšić, PolyAI

With Lauren Sullivan, Howard Brown Health and Nicole Raynor, PolyAI

With Mary Ann Dennis and Jon Arnold, Caesars Entertainment, and Tarell Harrison, PolyAI

With Jo Lai, Hopper and Nathan Liu, PolyAI

With Damien Smith, PolyAI

With Dan Eddie, Simplyhealth and Kylie Whitehead, PolyAI

With Scott Hudson, OpenTable, Adam Biolchin, Lettuce Entertain You and Michael Chen, PolyAI

With Shawn Wen, Matt Henderson and Devidas Desai, PolyAI

With Nathan Liu and Oisin Glynn, PolyAI

With Juan Ocharan, Pet Paradise and TBC

With Pascal Chevereau, NVIDIA, and Shawn Wen, PolyAI

With Sam Richardson, Twilio, Kevin Boyer, Zendesk and Michael Chen, PolyAI

VOX Horizons is for contact center and customer experience leaders ready to lead the AI conversation, who want to confidently answer “What are we doing with AI?” and drive meaningful AI initiatives within their organizations.

Real-world applications of AI in the contact center are scarce. Very few companies have successfully deployed AI in customer service conversations.

VOX Horizons will showcase real customer success stories and offer practical steps to implement voice AI in your contact center. You’ll learn how to use AI effectively without overhauling your existing systems, helping you stay competitive in a rapidly evolving industry.

A realistic look at how AI is already transforming contact centers with practical advice and real stories from contact center and CX leaders who’ve been where you are.

We’ll send you a confirmation of your place to the email address you registered with. If, for any reason, it hasn’t arrived, reach out to the PolyAI events team at hi@polyai.com.