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Take, amend and cancel bookings through natural conversations over the phone
PolyAI voice assistants use conversational AI to automate common customer support transactions, such as managing bookings and appointments.
Designed with CX at the center, our voice assistants feel, sound, and speak like a human. With 24/7 availability, no wait times, and exhaustive data, our voice assistants empower you to deliver a superhuman customer experience.
Bookings and reservations calls where customers want to make, change or cancel appointments are perfect for automation, freeing up your front-of-house staff to focus on the customers in front of them.
Automate reservation calls end-to-end, with a voice assistant that feels, sounds, and speaks like your dream customer service agent.
PolyAI’s voice assistants integrate with leading reservation platforms to give live availability to your customers or even detect return and loyal guests.
We can integrate with:
Our voice assistants understand your customers, however they speak, in any accent, any language, for as long as it takes to solve their issue
Deploy a voice assistant in 4 weeks or less, with no training data required. Fully scales to handle growing complexity.
Automate conversations end-to-end, with up to 70% first call resolution. Expect a low upfront investment, with scalable, per minute pricing.