Why shiny AI demos fail in healthcare

Every vendor has a polished demo. But demos don't account for the messiness of real patient conversations: the background noise, the anxious callers, the edge cases no script anticipates. In healthcare, that gap is where real risk lives.

This on-demand session explores the security, compliance, and operational realities that only surface once AI is handling real patient interactions at scale. We cover what production-grade AI actually requires in regulated healthcare environments, and what healthcare leaders need to ask before signing anything.

What you’ll learn

• Why polished AI demos often mask production risks in regulated healthcare environments

• The compliance and security questions to ask before any AI pilot becomes a deployment

• How to assess AI platforms for HIPAA, SOC 2, BAA readiness, and auditability

• Common failure modes that only appear at scale: data leakage, access control gaps, audit blind spots, and workflow drift

• What production-ready AI actually means for healthcare security, governance, and patient safety