Meet Wren: The agent behind your agents
See Wren in action
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What if every conversation your agents have made the next one better, and you could see it in the numbers within a day? Golden Nugget saw a 33% jump in bookings in 24 hours doing exactly that.
Most enterprises only capture a fraction of these insights.
Wren is the next step: a system that never stops watching, learning from, and improving the dialog agents beneath it. Think of it as the agent behind your agents.
Wren studies every conversation your dialog agents have, catches where performance is drifting from what your customers actually need, and tests and ships fixes before the dip ever shows up on a dashboard.
Join us to see how it works inside PolyAI's Agentic Dialog Platform, hear real results from enterprises running it today, and get a look at where agent optimization is headed next.
What you'll take away
- See the evolution. From agents that talk to customers to Wren, the layer that now optimizes them, and where PolyAI sees this heading next.
- See where it's already running. Wren is live today across regulated, high-stakes industries. You'll see what that looks like in practice.
- Know the guardrails. Human approval, fault attribution, and honesty about its own limits: what Wren will and won't do without you.
- See the numbers. Golden Nugget reviewed Wren's recommendations and pushed them live in-house, without a PolyAI engineer involved. Resolution rate rose 10%; conversion rose 12% in 24 hours.
Speakers
Morgan Norman
Chief Marketing Officer
Helen Greul
SVP, Engineering
Arkadiusz Kwapiszewski
Head of Agent OS
Peter McKee
Developer Relations Manager
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Thank you!
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