Webinar · 16 May 2025

How Moultrie stays a step ahead by providing personalized customer experiences with AI agents

Speakers

  • Tracy Chavis

    VP of Customer Success, Moultrie

  • James Darrall

    Global Retail Industry Lead, Zendesk

  • Michael Chen

    VP of Strategic Alliances and Corporate Development

Watch on demand

Register to get access to the on-demand webinar.

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Retail moves fast, and so does the tech. Terms like voice AI and agentic AI can feel confusing. Cutting through this confusion to find solutions that address real retail problems, drive measurable outcomes and cut costs is essential for staying a step ahead of the competition.

Watch this on-demand webinar recording where we explore and discuss:

  • Laying the groundwork for AI success by reviewing your current processes, strategically identifying your initial use cases and what that ideal future CX state looks like, as well as balancing risk and impact
  • Pinpointing specific retail operations where AI agents can deliver significant value, such as inventory management, customer service, and troubleshooting, especially during the holiday season.
  • Distinguishing genuine AI solutions from vaporware to ensure you invest in technology that truly enhances your retail operations, avoiding the traps of false promises.
  • Assessing the impact of AI agents on customer experience, sales growth, and cost savings, so you can see the measurable strides it brings to your bottom line

Hear a voice agent on your own calls

Book a 30-minute demo and we’ll run a conversation from your world through a live agent.