Webinar · 28 May 2021
Break Up With Bad Voice Design
Speakers
Nathan Liu
VP of Deployments
Michael Chen
VP of Strategic Alliances and Corporate Development
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In this webinar, PolyAI’s Nathan Liu (Senior Product Manager) and Michael Chen (Strategy & Partnerships) deep dive into what it takes to create great voice design within conversational AI. They discuss everything from phrasing to latency, grammar to voice actors. You’ll also hear real-life examples from enterprises in banking, hospitality, and telco.
You’ll learn the following takeaways in the webinar:
- What is good voice design?
- How to construct meaningful questions that prompt better understanding
- The technique to giving answers, without overwhelming your customers
- How you can use great conversational design to deliver an on-brand tone of voice