PolyAI handles high-volume hotel needs with the care and efficacy of a real person.
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
Free up front-of-house with a digital concierge.
Answer site-specific and brand-level FAQs, route calls to anyone in your staff directory, and automate housekeeping requests.
The numbers speak for themselves.
annual revenue taken for a single hotel
CSAT score across all hotel guest conversations
non-reservation calls handled on day 1
calls answered, 24/7/365
Our voice assistant booked 3,000 reservations this month, taking $600k in revenue.
Your trusted hotel partner.
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DDS, GDPR and more.
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.