Resources

Guides, stories and conversations from the people putting voice AI into production.

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Blog
Why the contact center is a strategic brand asset
5 Feb 2024
Webinar
Customer story: Measuring the ROI of customer-led voice assistants
31 Jan 2024
Blog
What went wrong? January’s worst customer interactions and how they could have been avoided
29 Jan 2024
Blog
Five ways voice assistants can improve CX in retail
25 Jan 2024
Podcast
Safeguarding generative AI. (Part 1)
25 Jan 2024
Blog
How to implement generative AI guardrails & secure LLMs
24 Jan 2024
Guide
The definitive buying guide for retail contact center heroes
24 Jan 2024
Guide
The ultimate guide to generative AI platforms
18 Jan 2024
Podcast
Why the contact center is a critical brand channel for any business.
18 Jan 2024
Blog
2024 retail CX trends you need to know
11 Jan 2024
Podcast
Introducing Pheme, a lifelike speech generation model built to scale.
11 Jan 2024
Guide
Whitepaper - How to calculate the ROI of a customer-led voice assistant for retail businesses
11 Jan 2024
Guide
Conversational AI for Customer Service: Why "Voice First" Matters
10 Jan 2024
Blog
Introducing Pheme: A new speech generation model from PolyAI
10 Jan 2024
Podcast
2023: An AI year in review.
4 Jan 2024
Podcast
Why the New York Times is suing OpenAI: Copyright, lawsuits & fair use.
28 Dec 2023