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Blog
7 reasons why voice assistants are crucial for handling peaks in your call center
18 Dec 2020
Blog
Resources / Blog / ConveRT outperforms BERT and GPT
8 Dec 2020
Blog
PolyAI Cited in Gartner Report on Customer Analytics for Customer Experience
27 Nov 2020
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Resources / Blog / Gartner 2020 Cool Vendor
4 Nov 2020
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ConVEx: How PolyAI created the most accurate value extractor on the market
23 Oct 2020
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Intent Classification with Geometrically-Friendly Embeddings
12 Oct 2020
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The State of AI 2020
1 Oct 2020
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Our Voice Assistant Spoke to Google Duplex. Here’s What Happened…
23 Sept 2020
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Digital Transformation Paralysis: The Doldrums of Customer Experience Transformation
9 Sept 2020
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Virtual Assistant Value Streams: Identification & Verification
3 Apr 2020
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Virtual Assistant Value Streams: Misrouted Calls
30 Mar 2020
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The Business Case for Customer Service Automation
25 Feb 2020
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Why Businesses Regret Using Self-Build Solutions to Create Virtual Assistants
19 Feb 2020
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Resources / Blog / Conversational AI vs Touch Tone
2 Dec 2019
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The Truth About End-to-End and Unsupervised Learning
25 Nov 2019
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Humans and AI Agents are Working Together to Transform Restaurant Bookings
29 Oct 2019