130+ integrations available
Your CX AI stack, unified.
Pre‑built integrations, a self‑serve Connect Portal, and open APIs enable your AI agents to work seamlessly with all of your existing systems.
• Self serve integration
Up and running in minutes.
Our built-in Connect Portal gives you a fully whitelabelled integration experience. Authenticate, configure field mappings, and go live all without leaving Agent Studio.
Managed OAuth 2.0
Industry-standard secure authentication with automatic health-checks and token refresh.
Custom Field Mapping
Map your data your way with full support for custom objects, fields, and user-defined filters.
Built-In Monitoring
Real-time sync status, error tracking, and automatic retry are all visible from your dashboard.
Zero External Dependencies
Everything happens inside PolyAI with no need for third-party dashboards or external config portals.
• Integration catalog
Agent Studio provides pre-built integrations across four key categories:
• Telephony and voice routing
• CRM and knowledge
• Productivity and collaboration
• Vertical systems
Platform extensibility
If it has an API, PolyAI connects to it.
Fancy coding yourself? No problem. Our Agent Developer Kit (ADK) gives you full programmatic control. Define custom functions, build conversation flows, and integrate with any enterprise system.
“Being able to contain routine calls freed up our staff to focus on the tasks that are most valuable and require additional nuance.”
Lauren Sullivan | Chief Information Officer, Howard Brown Health
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“It was critical that whatever agent we developed would integrate really well with OpenTable. From the moment we selected PolyAI, it was roughly two weeks from selection to having an agent live fully trained and fully integrated with our GoTo and OpenTable”
Michael Breed, Chief Marketing Officer, Fogo de Chão
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See why enterprises trust PolyAI to handle their most important customer conversations - backed by a deep integration ecosystem that connects to every system you rely on.