Episode 28 · 5 Apr 2024
NLP vs NLP: AI and the art of persuasion.
Natural Language Processing or Neurolinguistic Programming - which NLP reigns supreme? In this episode, Damien and Nikola discuss the cultural impacts of AI, particularly focusing on the concept of humanizing technology and what that means for people, businesses, and society. They explore how AI is increasingly integrated into business applications to make technology as human-friendly as possible. They delve into ethical considerations, legislative aspects, and the potential for AI to foster emotional connections. Examples of AI's ability to outperform humans in debates, manage sensitive topics like bereavement with empathy, and the risks and benefits of human-like AI are explored.
About the show
Hosted by Nikola Mrkšić, Co-founder and CEO of PolyAI, the Deep Learning with PolyAI podcast is the window into AI for CX leaders. We cut through hype in customer experience, support, and contact center AI — helping decision-makers understand what really matters.
Never miss an episode
Every new episode of the show, straight to your inbox.
Loading form… This form needs JavaScript to show here. You can still fill it in on HubSpot. This form can't load here. You can still fill it in on HubSpot.
Open this form on HubSpotHear a voice agent on your own calls
Book a 30-minute demo and we’ll run a conversation from your world through a live agent.