Webinar · 11 Feb 2025
Voice AI agents: the prescription for increased patient experience and trust
Speakers
Lauren Sullivan
Chief Information Officer, Howard Brown Health
Jenn Cunningham
Senior Manager, Strategic Product Marketing, PolyAI
Nicole Raynor
Head of Customer Success, PolyAI
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Watch this webinar recording to learn more about how AI can improve patient experience.
AI promises significant benefits for healthcare, but adopting it involves overcoming technical challenges and managing privacy risks. So, why are more healthcare companies exploring AI? Isn’t current technology sufficient?
AI, when implemented securely, can enhance the patient experience, improve outcomes, and reduce costs while providing strategic advantages for the healthcare providers. Achieving this, however, requires effective change management where building support, prioritizing use cases and careful testing are key.
Learning Objectives
In this video, subject-matter experts discuss:
- How to build patient trust using voice AI agents
- Which use cases are perfect for voice AI in healthcare
- What factors to consider when evaluating AI vendors
- How to deploy voice AI solutions for improved patient experience
The views and opinions expressed in this content or by commenters are those of the author and do not necessarily reflect the official policy or position of HIMSS or its affiliates.