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Use PolyAI’s voice self-service to automate banking tasks and delight your customers.
Our voice assistants understand customers regardless of the language they use, their accent, poor phone connections and background noise.
Listen to a real live call from of our voice assistant for banking.
Automate the most common call types in banking and take the pressure off your support staff
Enable customers to ask questions, make payments and perform other account transactions in natural language, without waiting for an agent.
Showcase suitable products directly to your customers through natural language conversations
Our voice assistants intelligently identify upsell opportunities to give personalised product recommendations and spending suggestions that actively enhance customer experience.
Help your customers make the most of their finances
Compete with tech-savvy challenger banks and give your customers advice based on monthly spending by individual payee or category.
Our proactive conversations alert customers to unusual payments or unexpected changes in their spending, giving them complete control over their finances.
Access the most informative data you’ve ever seen
Our live dashboards give you access to front-line customer data to provide powerful, real-time insights into customer communications and recommended ways to optimise.
Access full call transcripts and react quickly to issues promoting an increase in calls such as site issues, website problems, current affairs or a rise in specific product enquires.
Cutting costs shouldn't mean compromising on customer experience.
Our voice assistants are designed to create value for you and your customers.
Our solution is ISO27001 certified and GDPR compliant to provide a safe and friendly experience for your customers.
Allow customers to explain why they’re calling without relying on keywords and eliminate misrouted calls once and for all.
Identify and verify callers against records in your database with natural language ID&V that meets KYC regulations.
In this eBook you’ll learn: