Make every customer feel heard. Instantly.
Deliver the experience of your best agent at infinite scale.
Trusted by
Hearing is believing
“When we heard PolyAI’s solution in Croatian, we knew that was what we wanted for our customers. Our customers can now get information quickly in their local language, and I’m really proud of what we’ve created together.”
Vedran Mrvica
Head of Contact Center, Zagrebačka banka
14pt
NPS increase
“PolyAI rose to the top because of how authentic their voices sounded and how adaptive the technology was. It didn’t sound robotic — it sounded like one of our own agents.”
Brianna Warner
Customer Care Center Manager
44%
Decrease in abandonment rate
“Absolutely I would recommend PolyAI to other healthcare providers. I give them a five out five, they’re a game changer.”
Lauren Sullivan
Chief Information Officer
72%
reduction in Average Handle Time
“The PolyAI agent is exceptionally good at disambiguating what customers mean, even when they don’t have the right words to be able to convey what they’re asking about.”
Jo Lai
VP of Customer Experience
24/7
personalized support
Empathy with ROI.
Better conversations drive real business value.
75% calls handled in 12 languages
15 point increase in CSAT with no call abandonment
$7.2M revenue generation through 5+ minute calls.
60% reduction in seasonal hiring saving over $1m
Agent Studio
There is nothing more powerful than a conversation.
Build seamless omnichannel experiences that sound and feel authentic to your brand without ever missing a beat. With agentic AI you can continuously improve, making the next conversation better than the last.
Where EQ meets IQ
Build, manage, and measure the impact of every conversation from your command center: Agent Studio.
Many channels, one voice
Deliver on brand experiences consistently through voice, chat, SMS, social, and beyond.
Superhuman collaboration
Work with agentic AI to improve conversations, uncover hidden opportunities, and transform your CX faster than ever.
Earn trust from the first word.
Made for consumers. Built for enterprises.
Security
AI you can trust. 24/7 support and compliance certification to meet requirements in every industry — even the heavily regulated ones.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Analytics
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.
Why enterprises and innovators choose PolyAI
“It’s a great experience. It doesn’t have a bad day, it shows up to work every day, 24/7. I wish I could hire more agents that were that nice!”.
– Brian Jeppesen, Director, Contact Center Operations at Golden Nugget
“This is next-level conversational AI, and it’s far and away better than anything else I’ve heard in the market.”
– Dan Eddie Customer Service Director at Simplyhealth
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"We wanted to provide a highly consistent, near instant voice service to customers that could answer a limitless number of FAQs."
– Jo Lai, VP of Customer Experience, Hopper
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“Locations can go live with a branded, pre-trained voice assistant extremely quickly which means less time working on technology and more time delivering the perfect night out for our guests."
– Randy Barnett, Chief Technology Officer at Melting Pot
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“With PolyAI, we’re giving guests a better experience while removing pressure from our teams. And crucially, we’re not missing bookings and potential revenue anymore.”
– Richard Tallboy, Chief Information Officer at Côte Brasserie
