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The Agentic Dialog Platform
Build at the speed of thought.
The enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders.
Finally. Someone who f ing listens.
Built for complexity. Better with every dialog.
Dialog agents proven on the hardest conversations in the world, including fraud, outage, triage, multilingual disputes, and more.
Health insurance provider
CSAT boost from
day one
Hotel and casino brand
revenue from one voice
agent
Retail clothing brand
reduction in seasonal hiring, saving $1 million+
Global delivery company
of calls resolved without human agents
The Agentic Dialog Platform
One platform to build, run, adapt, and govern dialog agents at enterprise scale, for every builder.
Built for enterprise builders
Two ways to build - Poly Agent Builder for non-technical teams or ADK for developers, both with the same dialog-native runtime underneath. The platform meets every builder where they are.
Dialog agents, full stack
Not a chatbot. Not voice bolted onto chat. A full-stack dialog agent built specifically for enterprise customer engagement, and powered by our proprietary model trained on 1B+ enterprise conversations, Raven.
Guardrails for compliance, brand, and experience
Every agent is governed by default, with SOC 2, HIPAA, GDPR, PCI DSS as standard. Brand voice remains consistent across every conversation, every channel, every language with full visibility into every agent decision.
Hear what they’re really saying
“I was really taken aback by how accurate and natural the virtual agent was. PolyAI fits the bill for our desire to continue to innovate and make sure technology barriers are as low as possible to get patients as engaged as possible.”
"PolyAI is on track to add just over $7M in incremental revenue to our business.”
“PolyAI rose to the top because of how authentic their voices sounded and how adaptive the technology was. It didn’t sound robotic — it sounded like one of our own agents.”
“When we heard PolyAI’s solution in Croatian, we knew that was what we wanted for our customers. Our customers can now get information quickly in their local language, and I’m really proud of what we’ve created together.”
"This is next-level conversational AI, and it’s far and away better than anything else I’ve heard in the market."
"With PolyAI’s Analyst Agents, we can ask questions in plain language and get answers right away. This gives us a clear view of what’s happening across our customer interactions and helps us make smarter, faster decisions to improve our service."
"Locations can go live with a branded, pre-trained voice agent extremely quickly which means less time working on technology and more time delivering the perfect night out for our guests."
At your command
See why companies trust PolyAI to handle their most important conversations.