Solutions

Use Cases

Account Management

Let customers manage and update their account details with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Authentication

Identify and verify customers with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Billing & payments

Let customers make payments over the phone with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Booking & reservations

Automate reservation calls end-to-end with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Call Routing

Find out why customers are calling and route them to the right place with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Troubleshooting

Guide callers through troubleshooting and tech support processes with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

FAQ

Answer frequently and not-so frequently asked questions with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Order management

Let customers track orders and reschedule deliveries with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you drive measurable business value.