PolyAI handles high-volume telecom needs with the care and efficacy of a real person.
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
A personal troubleshooting assistant.
Gently guide customers through multi-step troubleshooting processes to clarify and resolve their issues without the need for agent intervention.
Free your staff from repetitive account management tasks.
Handle common account queries including checking data usage, paying bills, querying bills, managing contracts and activating plans.
The numbers speak for themselves.
reduction in call volume
calls answered, 24/7/365
Your trusted telecom partner.
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DDS, GDPR and more.
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.