PolyAI handles high-volume retail needs with the care and efficacy of a real person.
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
Remove WISMO calls from your call center.
Enable customers to track orders and reschedule deliveries, over the phone, without needing to speak to an agent — even when things get complicated.
Drive customer loyalty with always-on support.
Let customers self-serve over the phone through natural conversations that feel like speaking to a real person.
The numbers speak for themselves.
reduction in call volume
calls answered, 24/7/365
“It was easy to show the ROI that by putting this automated system in. We’re not moving away from people; we’re moving away from hiring six people to get one employee”
Your trusted retail partner.
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DDS, GDPR and more.
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.