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Give customers fast and accurate order updates, check inventory, answer questions and more, 24/7.
In this eBook you’ll learn:
Give customers fast and accurate order updates, any time
Authenticate users against order numbers, names, addresses and postcodes to pull real-time information about their orders.
As well as typical WISMO queries, our assistant can handle your FAQs including seasonal opening/delivery times, rearranging deliveries, leaving parcels in a safe place, changing addresses and more.
Give customers up-to-date information on your product catalogue
Our voice assistants integrate with your databases to provide accurate, real-time information on products. Allow customers to check if an item they want is in stock in their preferred branch and recommend alternative products/branches when needed.
Use product information like ingredients, materials, colours and sizes to help customers make the right decision.
Access the most informative data you’ve ever seen
Our live dashboards give you access to front-line customer data to provide powerful, real-time insights into customer communications and recommended ways to optimise.
Access full call transcripts and react quickly to issues promoting an increase in calls such as site issues, website problems, current affairs or a rise in specific product enquires.
Cutting costs shouldn't mean compromising on customer experience.
Our voice assistants are designed to create value for you and your customers.
Give your brand a warm, friendly voice and give customers the best experience, every time.
Allow customers to explain why they’re calling without relying on keywords and eliminate misrouted calls once and for all.
Identify and verify callers against records in your databases without requiring cumbersome keypad inputs.
Our voice assistants understand customers regardless of the language they use, their accent, poor phone connections and background noise.
Listen to a demo of our voice assistant for retail.