Partners
Every call answered. Every lead captured. Straight into TripleSeat.
PolyAI integrates with Tripleseat to automate guest calls, capture every reservation and event inquiry, and help hospitality teams drive more revenue without increasing workload.
Trusted by
PolyAI and Tripleseat
Tripleseat helps more than 20,000 hotels and restaurants worldwide plan events and special occasions. Together, we help operators recover revenue lost to abandoned calls and long wait times, handle unique events enquiries, free up staff during service and surface new insights from every conversation.
Hospitality sites
Increase in revenue
of calls answered, 24/7
hours saved
Hear PolyAI in action
Listen to Steven’s table reservation
One AI agent for every guest call.
PolyAI handles the high-volume requests that overwhelm staff and converts them into bookings.
Reservations management
Handle incoming calls to make, amend, and cancel bookings - no staff needed on the phone.
Guest inquiries
Answer common questions about parking, corkage, and opening hours automatically, before they reach your team.
Large parties and events
Capture booking details and enquiries for large groups, so leads are logged even during busy service.
Answer every call and never miss a booking.
Set the tone for your dining experience from the first booking call.
Recover missed revenue. Run a smoother service.
- Answer every call and resolve guest inquiries instantly, 24/7.
- Make, amend, and cancel reservations automatically - no staff required.
- Upsell special menus and on every call, with deposits taken upfront.
- Capture high-value, large party and event leads no matter how busy your restaurant is.
- Trusted by global operators — capturing between $7,000 and $7M in missed phone revenue.
Live in minutes. Improves continuously.
- Get up and running with guided setup. No code, hardware, or technical expertise needed.
- Your agent gets smarter with every single call. Automatically receive the latest improvements in features and AI technology.
Built on proven technology. Trusted by restaurants at scale.
Captures missing revenue
Trusted by iconic brands to local heroes, helping operators of all sizes capture $7,000 to $7M in missed revenue over the phone.
Optimized for restaurants and hotels
Powered by Raven, our proprietary LLM trained on billions of conversations, PolyAI Host delivers sub-second responses, tailored specifically for your restaurant.
Widely deployed
The same technology trusted by banks, utilities, retailers, and healthcare to handle millions of calls, is now working for your restaurant.
Need more answers? We have you covered
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Conversational AI is commonly used in restaurants for tasks like taking orders through voice or chat interfaces, managing reservations, answering frequently asked questions, upselling menu items, and providing personalized recommendations. It can also handle customer feedback and streamline communication between guests and staff.
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Conversational AI can instantly respond to customer queries, such as menu questions, hours of operation, or reservation requests, without needing human intervention. This reduces the time customers spend waiting for a response and allows staff to focus on more complex or personalized interactions.
Start the conversation.
See why companies trust PolyAI to handle their most important conversations.