Redefining patient-first conversations with voice AI

Discover how conversational AI is reshaping the healthcare journey – enhancing access, empowering staff, and creating human-centered care experiences at scale.

Why visit us at CX Healthcare Exchange?

This isn't a one-way presentation; it's a collaborative forum to:

Explore real-world use cases of voice AI in patient access, scheduling, and service operations

Learn how healthcare leaders are balancing technology with empathy to elevate patient care

Discuss strategies to reduce staff burnout by automating routine workflows

Gain actionable insights into building equitable, accessible, and future-ready care models

Let's connect in Fort Lauderdale at CXHC East to explore how generative AI is transforming the patient experience.

Speaking session

Roundtable discussion: Practical pathways to AI-driven patient experience

Wednesday, October 28 at 5:50 PM

This roundtable will explore practical strategies for adopting generative AI in healthcare, from building the business case and overcoming scaling challenges to addressing compliance, safety, and clinical trust. Participants will share experiences, discuss high-impact use cases, and identify the right metrics to drive stakeholder buy-in.

Speakers

  • Alex Brown

    Strategic Alliances, Healthcare Director PolyAI

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