Leading CX conversation at CCW Europe
PolyAI is heading to CCW Europe, where we'll showcase how voice assistants resolve complex requests with speed, accuracy, and empathy. From contact deflection to CSAT wins, we're helping teams build smarter, more scalable service.
Let's connect and share real-world use cases on how voice AI is transforming the customer experience – across industries and around the world.
PolyAI Speaking Session
From one country to twenty: How a Fortune 500 logistics company scaled AI voice agents to transform CX & operations globally
Wednesday, October 8 from 12:30 PM – 12:55 PM
Key takeaways
Inside look at their journey from a single-country pilot to deployment in 20+ countries and 12 languages
Key decisions, adoption strategies, and lessons learned that enabled scale and measurable results
How AI voice agents improved efficiency, elevated customer experience, and powered smarter, data-driven operations
Speakers
Matthew Burton
UK Generative AI Strategy Lead
Joe Wilson
Senior Customer Success Manager
Hear a voice agent on your own calls
Book a 30-minute demo and we’ll run a conversation from your world through a live agent.