Hotels
Superhuman phone automation
PolyAI and Fourteen IP have been building a new hotel concierge voicebot and deployed it across properties at Marriott, Hilton, Hyatt and Choice Hotels.
The new frontier of AI for casinos and resorts
We are delighted to have Landry’s Director of Contact Center Operations Brian Jeppesen sharing his experience working with PolyAI and our partner, Cendyn.
Whitbread PLC deploys PolyAI voice assistant for enhanced guest service
Customers expected to make 700,000 table bookings per year using artificial intelligence PolyAI, a leading provider of enterprise voice assistants...
How Landry’s Golden Nugget Handles 87% of Phone Calls Without Staff
Brian Jeppesen talks about how Landry’s Golden Nugget was able to transform and scale their caller experience using a voice assistant.
AI-powered appointment setting, a use-case deep dive
The AI in Business Podcast from Emerj has just released their latest episode: AI-Powered Appointment Setting, a Use-Case Deep Dive...
How Golden Nugget automates 34% of hotel reservation calls with call center voice AI
Find out how Golden Nugget slashed call volume with a customer-led voice assistant for hotels.
Using conversational voice AI to manage bookings and appointments
We’ve recently been working on a voice assistant that uses conversational voice AI to manage bookings and appointments. In this...