PolyAI raises $50 million series C Read more

Get every call on the books.

Automate reservation calls end-to-end with a voice assistant that feels, sounds, and speaks like your dream customer service agent.

Request a Demo

What is PolyAI for bookings & reservations?

Calls where customers want to make, change, or cancel appointments are perfect for automation.

Listen to Emily's table reservation

All call recordings

What can a customer-led voice assistant do for bookings & reservations?

Take new bookings, payments, or deposits.

Integrate easily into existing booking platforms and processes.

Negotiate a new time or process cancellations.

Contact customers with reminders and booking confirmations.

Offer personalized bookings for return customers.

Bookings & reservations are perfect for:


Take new reservations, cancel existing bookings, and offer intelligent upsells.



Take, cancel and amend table reservations, negotiate time slots and answer FAQs



Automate high-volume requests such as seat changes and loyalty rewards program inquiries.


Never miss another booking

Give your customers the speed of automated service with the personal touch of your best staff member.

Boost loyalty with better, faster customer experiences.

Answer every call 24/7 and free your staff to focus on the customers in front of them.

Automate booking reminders and intelligently upsell offers and promotions to reduce no-shows and maximize profits.


Integrate into your existing technology with ease.

You’ve already invested in essential technology. Make the most of it. PolyAI integrates with leading reservation platforms to give live availability to your customers or even detect return and loyal guests.

See all integrations

ROI from day one. Scalability
built in.

Deploy a conversational assistant in four weeks or less, with no IT support required.

Increase revenue, slash abandon rates, and never miss a call again.

The numbers speak for themselves.


annual revenue taken for a single site


reduction in call volume


CSAT score across all guest conversations


calls answered, 24/7/365

"Our voice assistant booked 3,000 reservations this month, taking $600k in revenue."

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

Request a demo

Request a demo