What is PolyAI for FAQs?
Answer FAQs before they’re escalated to an agent
Listen to Anna's transfer question
What can a customer-led voice assistant do for FAQs?
Free up your people to add more value.
Give your customers the speed of automated service with the personal touch of your best staff member.
Answer FAQs, however they’re asked.
Let callers explain themselves in their own words and offer helpful responses through natural conversations. Leverage generative AI to give specific, personalized responses directly from your pre-approved knowledge base.
Integrate into your existing technology with ease.
PolyAI integrates with all major CRMs, knowledge bases CCaaS and telephony providers to get your customers the information they need.
ROI from day one. Scalability built in.
Deploy a conversational assistant in four weeks or less, with no training data required. Fully scales to handle growing complexity.
The numbers speak for themselves.
reduction in call volume
CSAT
languages spoken
calls answered, 24/7/365
