PolyAI raises $50 million series C Read more

Superfast service, at scale.

Book services and installations, troubleshoot network and hardware issues, manage accounts and more — without adding staff.

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What is PolyAI for telecommunications?

PolyAI handles high-volume telecom needs with the care and efficacy of a real person.

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How it works

Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.


Design a unique brand voice to resolve complex calls.


Seamlessly plug into your existing customer tech stack.


Access actionable data to inform operational improvements.

Eliminate wait times and abandoned calls.

A voice assistant that sounds like your best staff member and never misses a call.

A personal troubleshooting assistant.

Gently guide customers through multi-step troubleshooting processes to clarify and resolve their issues without the need for agent intervention.

Learn more about conversational troubleshooting

Free your staff from repetitive account management tasks.

Handle common account queries including checking data usage, paying bills, querying bills, managing contracts and activating plans.

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Unlock insights to drive operational excellence.

Access new operational insights to drive improvements to customer experience and operations.

Learn more about data and analytics

The numbers speak for themselves.


reduction in call volume


CSAT score


languages spoken


calls answered, 24/7/365

Key integrations

No need for a tech overhaul. PolyAI integrates with your existing tech stack.

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Your trusted telecom partner.


24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.



No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.


Data and Insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

Data and Insights

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

Request a demo

Request a demo