What is PolyAI for telecommunications?
PolyAI handles high-volume telecom needs with the care and efficacy of a real person.
Listen to John's billing call
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
A personal troubleshooting assistant.
Gently guide customers through multi-step troubleshooting processes to clarify and resolve their issues without the need for agent intervention.
Free your staff from repetitive account management tasks.
Handle common account queries including checking data usage, paying bills, querying bills, managing contracts and activating plans.
Unlock insights to drive operational excellence.
Access new operational insights to drive improvements to customer experience and operations.
The numbers speak for themselves.
reduction in call volume
CSAT score
languages spoken
calls answered, 24/7/365
Your trusted telecom partner.
Security
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Data and Insights
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.
