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PolyAI is committed to the security of your data. We have compliance certifications and protocols in place to ensure that every single interaction is private and secure.
PolyAI is ISO 27001 certified, which means that we have put in place best-practice information security processes in accordance with the standards set forth by the International Organization for Standardization. ISO 27001 is the only auditable international standard that defines the requirements of an information security management system, which means that our clients can be assured that their data is safely and effectively managed by PolyAI.
PolyAI is SOC 2 Type II certified. SOC 2 Type II certification is the most comprehensive certification for systems and organizational controls and extends to all services we provide.
PolyAI upholds the highest standards of information security and is therefore also compliant with Cyber Essential, PCIDSS, GDPR and HIPAA. You never have to worry about the security of your customers’ data.
PolyAI’s infrastructure runs 24/7 to ensure high availability, with efficient load-balancing that is designed to be scalable to meet your changing requirements.
PolyAI conducts regular audits and continuous testing to ensure that our voice assistants are secure and compliant at all times.