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PolyAI is committed to the security of your data. We have compliance certifications and protocols in place to ensure that every single interaction is private and secure.

ISO 27001 Certified

PolyAI is ISO 27001 certified, which means that we have put in place best-practice information security processes in accordance with the standards set forth by the International Organization for Standardization. ISO 27001 is the only auditable international standard that defines the requirements of an information security management system, which means that our clients can be assured that their data is safely and effectively managed by PolyAI.

SOC 2 Type II Certified - PolyAI

SOC 2 Type II Certified

PolyAI is SOC 2 Type II certified. SOC 2 Type II certification is the most comprehensive certification for systems and organizational controls and extends to all services we provide.

Compliance Certifications

PolyAI upholds the highest standards of information security and is therefore also compliant with Cyber Essential, PCIDSS, GDPR and HIPAA. You never have to worry about the security of your customers’ data.

24/7 Data Infrastructure

PolyAI’s infrastructure runs 24/7 to ensure high availability, with efficient load-balancing that is designed to be scalable to meet your changing requirements.

Regular Audits & Testing

PolyAI conducts regular audits and continuous testing to ensure that our voice assistants are secure and compliant at all times.

PolyAI’s Security Features

Data Encryption We encrypt all data at rest and in transit over public networks
Data Security Your data is hosted in a secure database
Data Recovery Our databases utilize point-in-time recovery in authentication-protected storage
Physical Security We are hosted on AWS which provides robust, physical data center security
Rigorous Testing We conduct regular audits and continuous testing with third-party penetration testing firms

Get in Touch

Learn more about voice-based conversational AI, request a demo or find out how PolyAI can help.

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