Voice AI: Build or buy? How to choose the right solution for your contact center Learn more

Show every patient how much you care.

Take appointments, answer FAQs, reduce missed appointments and route phone calls with no staff needed.

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What is PolyAI for healthcare?

PolyAI handles high-volume healthcare calls with the care and efficacy of a real person.

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How it works

Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.

Co-create

Design a unique brand voice to resolve complex calls.

Integrate

Launch

Access actionable data to inform operational improvements.

Eliminate wait times and abandoned calls.

A voice assistant that sounds like your best staff member and never misses a call.

Delight patients with conversational appointments.

Answer every call, even out of hours, with no staff needed.

Take appointments and answer questions with a voice assistant that mimics your best member of staff.

Learn more about conversational appointments

Free your staff for the patients who need them most.

Automate repetitive tasks with a voice assistant that sounds like a real person, and free up your agents to build lasting patient relationships.

Unlock insights to improve patient experience.

Access new operational insights to drive improvements to patient experience.

Learn more about data and analytics

The numbers speak for themselves.

50%

reduction in call volume

85%

CSAT score

14

languages spoken

100%

calls answered, 24/7/365

Key integrations

No need for a tech overhaul. PolyAI integrates with your existing tech stack.

See all integrations

Cerner

Cisco

EPIC

Five9

Genesys

NICE in Contact

Verizon

Your trusted healthcare partner

Security

24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.

Security

Integrations

No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.

Integrations

Data and Insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

Data and Insights

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

Request a demo

Request a demo