What is PolyAI for healthcare?
PolyAI handles high-volume healthcare calls with the care and efficacy of a real person.
Listen to Judy's cancellation call
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
Delight patients with conversational appointments.
Answer every call, even out of hours, with no staff needed.
Take appointments and answer questions with a voice assistant that mimics your best member of staff.
Free your staff for the patients who need them most.
Automate repetitive tasks with a voice assistant that sounds like a real person, and free up your agents to build lasting patient relationships.
Unlock insights to improve patient experience.
Access new operational insights to drive improvements to patient experience.
The numbers speak for themselves.
reduction in call volume
CSAT score
languages spoken
calls answered, 24/7/365
Your trusted healthcare partner
Security
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Data and Insights
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.
