PolyAI handles high-volume retail needs with the care and efficacy of a real person.
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
Remove WISMO calls from your call center.
Enable customers to track orders and reschedule deliveries, over the phone, without needing to speak to an agent — even when things get complicated.
Drive customer loyalty with always-on support.
Let customers self-serve over the phone through natural conversations that feel like speaking to a real person.
Unlock insights to drive operational excellence.
Access new operational insights to drive improvements to customer experience and operations.
The numbers speak for themselves.
reduction in call volume
CSAT score
languages spoken
calls answered, 24/7/365
Your trusted retail partner.
Security
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Data and Insights
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.