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PolyAI’s pricing is transparent and predictable, and scales to suit your business needs

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PolyAI's scalable pricing structure

Scalable pricing to suit your business needs

PolyAI offers transparent and predictable pricing to help enterprises pilot and scale automated customer service with confidence.

Our team of dialogue scientists, voice designers and machine learning experts work closely with clients to build custom voice assistants that personify each organisation’s unique brand identity. Ongoing use of the voice assistant is priced on a simple per-minute basis, which includes proactive performance improvements, maintenance and 24×7 support.

Transparent one-time customization fee

Based on call complexity and requirements agreed during an initial discovery phase

Predictable per-minute usage pricing

A PAYG structure that is simple to understand and scale, along with significant tiered discounts for additional volume and committed use

Maintenance, support and improvements included

No additional fees for tuning, improvements, maintenance and enterprise-grade support

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Talk to us to find out how you could make an investment in customer service that pays for itself within the first year!