What is PolyAI for hotels?
PolyAI handles high-volume hotel needs with the care and efficacy of a real person.
Listen to Oliver's room reservation call
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
Delight customers with conversational reservations.
Take, edit, and cancel room reservations with an always-on voice assistant that can handle hundreds of calls at once.
Free up front-of-house with a digital concierge.
Answer site-specific and brand-level FAQs, route calls to anyone in your staff directory, and automate housekeeping requests.
Unlock insights to improve guest experience.
Access new operational insights to drive improvements to guest experience and loyalty management.
The numbers speak for themselves.
annual revenue taken for a single hotel
CSAT score across all hotel guest conversations
non-reservation calls handled on day 1
calls answered, 24/7/365
Our voice assistant booked 3,000 reservations this month, taking $600k in revenue.
Your trusted hotel partner.
Security
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Data and Insights
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.
