Voice AI: Build or buy? How to choose the right solution for your contact center Learn more

A 5-star experience for every passenger.

Take trip bookings, answer FAQs and offer supplementary services and more — without adding staff.

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What is PolyAI for travel?

PolyAI handles high-volume travel needs with the care and efficacy of a real person.

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How it works

Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.

Co-create

Design a unique brand voice to resolve complex calls.

Integrate

Seamlessly plug into your existing customer tech stack.

Launch

Access actionable data to inform operational improvements.

Eliminate wait times and abandoned calls.

A voice assistant that sounds like your best staff member and never misses a call.

Delight passengers with conversational bookings.

Take, edit and cancel room reservations and table bookings with an always-on voice assistant that can handle hundreds of calls at once.

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Drive customer loyalty with always-on support.

Let customers self-serve over the phone through natural conversations that feel like speaking to a real person.

Unlock insights to drive operational excellence.

Access new operational insights to drive improvements to customer experience and operations.

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The numbers speak for themselves

50%

reduction in call volume

85%

CSAT score

$7M

annual revenue taken in bookings

14

languages spoken

"I was very impressed with PolyAI’s natural language understanding capabilities."

Key integrations

No need for a tech overhaul. PolyAI integrates with your existing tech stack.

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Cisco

Five9

Fujitsu

Gamma

Genesys

OpenTable

Stripe

Your trusted travel partner

Security

24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.

Security

Integrations

No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.

Integrations

Data and Insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

Data and Insights

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

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