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A 5-star experience for every passenger.

Take trip bookings, answer FAQs and offer supplementary services and more — without adding staff.

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What is PolyAI for travel?

PolyAI handles high-volume travel needs with the care and efficacy of a real person.

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How it works

Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.


Design a unique brand voice to resolve complex calls.


Seamlessly plug into your existing customer tech stack.


Access actionable data to inform operational improvements.

Eliminate wait times and abandoned calls.

A voice assistant that sounds like your best staff member and never misses a call.

Delight passengers with conversational bookings.

Take, edit and cancel room reservations and table bookings with an always-on voice assistant that can handle hundreds of calls at once.

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Drive customer loyalty with always-on support.

Let customers self-serve over the phone through natural conversations that feel like speaking to a real person.

Unlock insights to drive operational excellence.

Access new operational insights to drive improvements to customer experience and operations.

Learn more about data and analytics

The numbers speak for themselves


reduction in call volume


CSAT score


annual revenue taken in bookings


languages spoken

"I was very impressed with PolyAI’s natural language understanding capabilities."

Key integrations

No need for a tech overhaul. PolyAI integrates with your existing tech stack.

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Your trusted travel partner


24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.



No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.


Data and Insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

Data and Insights

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

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