PolyAI handles high-volume travel needs with the care and efficacy of a real person.
How it works
Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.
Eliminate wait times and abandoned calls.
A voice assistant that sounds like your best staff member and never misses a call.
Delight passengers with conversational bookings.
Take, edit and cancel room reservations and table bookings with an always-on voice assistant that can handle hundreds of calls at once.
Drive customer loyalty with always-on support.
Let customers self-serve over the phone through natural conversations that feel like speaking to a real person.
Unlock insights to drive operational excellence.
Access new operational insights to drive improvements to customer experience and operations.
The numbers speak for themselves
reduction in call volume
CSAT score
annual revenue taken in bookings
languages spoken
"I was very impressed with PolyAI’s natural language understanding capabilities."
Your trusted travel partner
Security
24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.
Integrations
No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.
Data and Insights
Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.