Featured Resources EventCall and Contact Centre Expo 2023November 29 - 30, 2023 London, UK EventVOX 2023At PolyAI VOX 2023, we’ll explore how some of the world’s most innovative companies are leveraging the latest breakthroughs in AI to drive engaging customer service interactions, at scale. EventGenesys G-Summit Benelux & Eastern EuropeDecember 12, 2023 Amsterdam Call RecordingLisa’s order tracking queryListen to an AI-powered customer-led voice assistant handle an order tracking inquiry. Call RecordingOliver’s hotel reservationListen to an AI-powered customer-led voice assistant handle a hotel room reservation. All resources Filter your results Content type Category Industry BlogHow SelectQuote is using call center voice AI for differentiation BlogRevolutionizing customer experience with Caesars Entertainment EventGenesys G-Summit Benelux & Eastern Europe BlogThe future of generative AI platforms: Navigating the shift from thin to thick wrapper applications BlogCan’t decide between customer experience or operational efficiency? Get both BlogCan AI take the pressure off the contact center AND improve CX? PolyAI VOX 2023 recap BlogKey insights from OpenAI’s DevDay Case StudyHow Big Table Group automates £140k in reservations each month WebinarVOICE & AI: How to deliver great voice experiences with Generative AI BlogIntroducing your new favorite AI conference – PolyAI VOX Case StudyEmpowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos BlogElevate your customer service: 5 essential strategies for consumer services success BlogIntroducing the new look PolyAI EventMoney 2020 Call RecordingMichael’s pet consultation Call RecordingPaweł’s health insurance question EventVOX 2023 BlogFuture-proofing the phone: Embracing voice assistants for hotel staffing challenges