In this episode of Deep Learning with PolyAI, host Laura and PolyAI’s CEO and co-founder, Nikola, explore prevalent myths surrounding generative AI, addressing public concern over AI’s potential risks, including a bold claim by Gartner about AI chatbots causing eventual harm. They discuss the responsible use of AI, comparing it to the evolution of other technologies, and discuss recent incidents, such as a lawsuit against Air Canada due to misinformation from a chatbot. Nikola emphasizes the importance of designing AI with reliable information sources and creating systems with safeguards. The conversation also touches on challenges faced by companies like Google with their Gemini project, the impact of AI mishaps on public perception, and advice for companies looking to implement generative AI responsibly.